Tel: 0843-523-6264 (24 Hours)
Exclusive Secure Care Services
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    • Help in a Crisis
    • Peer to Peer Support
    • Covid-19
  • Home
  • Careers
    • Refer a Friend
    • Staff Application
  • Venue Hire
  • Services
    • Temporary Staff (Agency)
    • T.O.E.S (Patient Watch)
    • Secure Transport
    • Air Ambulance
    • Patient Transfer (NEPTS)
    • Placements
    • Repatriation
    • Courier Services
    • Training
  • Contact
    • Comments, Compliments & Complaints
    • Help in a Crisis
    • Peer to Peer Support
    • Covid-19
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Trustpilot

Quality people - Quality care

Exclusive Secure Care Services are able to provide quality temporary and permanent staff to NHS & private hospitals, care homes and mental health facilities.
We are passionate about the healthcare industry along with ensuring the wellbeing of both patients and staff.
The staff we supply are experienced in supporting adults and children with complex needs. We also provide care for the elderly in various residential and healthcare settings.

Book Temporary Staff Now
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Click above to join our team

What makes us unique
Have you ever received a staff member who:
  • Doesn't appear to know the role
  • Doesn't appear to want to participate
  • Doesn't appear to be trained to the required standard
  • Doesn't appear bothered!

If your like us there is nothing worse than receiving a staff member who "doesn't". We are not just "another agency" providing staff for numbers. 

Unlike many companies we are from the sector and still work actively with clients and the front line to ensure quality of service. As the majority of our highly trained support staff are employed full time, we are able to recruit and train, retain and deploy our employees enabling us to consistently offer high quality support to you.

If you haven't booked us before contact us now to find out whats different 
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Supplier to NHSP

Many of our clients we provide support to are
  • NHS Hospitals (A&E, Bed watch, or similar)
  • Private Hospitals
  • Secure Units
  • PICU
  • Acute Wards
  • Prisons
  • Residential Homes
  • Children's Homes
  • ​Protection of Staff (e.g. AMHP / Social Worker)
Our temporary staffing services provide
  • An immediate response for emergency, short or long term needs
  • Passionate and caring staff
  • Experienced in their role specific sector
  • Available 24/7/365 
  • Stringent recruitment procedure​

SAFER RECRUITMENT PROCESS

We take great pride in our Candidates and believe in spending a great deal of time to make sure that the correct Individual is matched with our client's requirements. 

All candidates are asked to complete a detailed application form, providing us with information on their complete work history and skills. These details are used as the basis for an interview with a trained member of our staff. In depth questioning allows us to build a complete profile of the candidates experience, attitude, goals, motivation, interests, work preferences and ambitions. 

All candidates attend an assessment programme including Conflict Management and Physical Intervention to ensure they reach the minimum standard we expect. If successful employees must attend twice a month for additional training throughout their probation and a minimum of 1 month thereafter. This allows to give regular training to each candidate.

All our staff become fully vetted through the Disclosure and Barring Service with an Enhanced DBS for Adults and Children.
If accepted we collate and validate a registration portfolio consisting essentially of:
  • Employment history with any gaps being explained
  • Two Employer references, one of which must be the current/most recent employer
  • Verification on identity, including eligibility to work
  • 10 Year Employment History
  • Copy of passport & Driving Licence (if applicable)
  • An Enhanced Disclosure and Barring Service (DBS) verification check (completed in-house where necessary)
  • Evidence of restraint training - refresher training must be completed within 6 months
  • Full bank details and NI number
It is our policy to continually review and update our Candidates on the most recent and up to date guidelines set out by the government.

In addition to the above we will keep in close contact with both the candidate and client throughout the agreed working engagement.

​Our Emphasis is on relationship building; treating every person with the respect and dignity they deserve, regardless of circumstance. The service is fully operational twenty four hours a day, seven days a week, and we can usually meet every request - no matter how obscure or unusual!
Our trained staff also undergo scenario based training to be supplied to a range of environments. For example, when a service user becomes aggressive or violent either verbally or physically it can be very frightening and intimidating for the staff and other patients. We are confident that our level of training allows our staff to work seamlessly alongside in-house staff
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  • Procedures and appropriate behaviour in courts
  • ​Recognising the needs and behaviours of different patients
  • Responsibilities involved in working with medical, nursing and social services professionals
  • ​Knowledge of how to deal with zero tolerance patients ensuring the staff and patients safety are a priority at all times within the environment they are in.
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  • ​​Secure Escorting
  • ​Relationship building
  • Communication skills (verbal and non verbal)
  • Active Listening
  • Spatial Awareness
  • ​Secure & safe transportation
  • Driving Skills
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  • First Aid
  • Manual Handling
  • Food Hygiene
  • Fire Safety
  • Health & Safety
  • ​The Law and Legislation
© 2020 Exclusive Secure Care Services, 4 Midland Court, Midland Way, Barlborough, Chesterfield. S43 4UL, Company number: 07770653
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