Supported Living

Independent Supported Living - Valuing People

Exclusive Secure Care provides support services for adults across England. Working in partnership with NHS and private companies to provide individually designed packages of housing, care and support.

What we mean by care or support
If you need care, you have someone to look after you and provide for your needs. If you need support, you have someone to help you do things for yourself

Our services are for Young People 16+ and adults 18 and over. We help to support those who are vulnerable have physical or sensory impairments, learning difficulties, mental health issues, frail older people and people who for any other reason are unable to care for or protect themselves. We most often provide services to adults with learning difficulties and adults with mental health support needs. Your life - you can change it !

Exclusive knows that the needs of service users are different and always changing. Therefore, different services might be required to meet those needs. We work in partnership with other services and if Exclusive cannot support you with something you need, we will try our best to find you a service that can!

Our purpose is to make sure that you:

have your rights
have choice
have privacy
are valued for who you are
have the opportunity to have a fulfilling life
can take part in your own community if you wish
have independence even if there is some risk

Exclusive can support you to:

make plans for each change to your life
work towards independence
have choice and control
be you!

Aims
Our aims in working with young people are to help them to manage their:

relationships with Outreach Workers and other professionals
relationship with peers, neighbours, family, etc.
accommodation
personal and domestic hygiene
health
budgeting
training/education/recreation
emotional well-being
future plans.
We contract with social services with the following explicit aims:
to provide real life experience and high quality independence training and support
to tailor our support packages and accommodation to meet individual's needs
to provide an adult role model that will be available to give support and advice when required
to provide Young People with the chances to make informed choices about their lives
to ensure that we only use staff who can demonstrate skills in child development, community involvement, youth justice, advocacy, motivational techniques, parenting, sexual health, etc.
to provide assessment, planning and review documents as specified by the service provision of each scheme
to provide a detailed monthly/bi-monthly report on each Young Person
to attend regular meetings with referring agencies to discuss the placement and progress of the individual
to offer 24 hour telephone access to an Outreach Worker.

Objectives
Specific objectives with young people will include some or all of the following:

to develop independent living skills
to increase self-esteem and sense of self-worth
to assist in personal development
to develop positive peer group relations
to develop appropriate relationships with authority figures
to decrease a criminal mindset and behaviour
to increase and diversify a young person’s recreational and leisure activities
to teach the young person to use their spare time in a more constructive manner
to develop a sense of responsibility and accountability for their own behaviour
to increase social skills, problem solving skills, communication skills and self care skills
to decrease impulsive, out of control behaviour and increase their ability to manage it
to develop appropriate expressions of sexuality in the young person.

Complex Care at Home

1:1/2:1 support
Some of our service users need help to keep themselves and others safe. Basically, we help them make decisions that do not put themselves and/or others at risk, whilst respecting people’s right to make choices. Our service users often look to us to support them and help them to understand their feelings so they can be managed. Issues presented to service users are

frustration escalating to anger for no apparent reason
Upset of having no control of their own destiny
Lack of understanding of what the future holds for them personally
Lack of achievement
Lack of communication skills

This is helped by us including our service users in decisions about their life and being open, honest and transparent with them. It is therefore very important that our staff understand what thoughts and feelings lay beneath someone’s behaviour.

To achieve this we offer a person centred approach based around valuing people;